Want great IT support for your office? Take the next step.
We believe the best way to pick an IT partner is to visit them. Go ahead, kick our tires. We think you will like what you see.
Outstanding Healthcare IT Services.
Since 2001 LightPoint has provided IT services for practices located in Oregon, Washington, and Northern California. We combine exceptional client service with outstanding technical ability. For a fixed monthly fee, we provide competent, courteous, and proactive computer and network support.
When calling LightPoint’s help desk you can expect a LightPoint employee, who has visited your office, to answer with the greeting of “Thank you for calling LightPoint. How can I help you?”
LightPoint’s managed service includes:
Security Solutions - to protect the ePHI of the patients you see and give you peace of mind
HIPAA Risk Assessment/Mitigation
Data Management and Retention
Dark Web Monitoring
Advice & Guidance- to help your practice use technology to improve patient experience, streamline workflow, and increase profitability
Business Process and Technology Enhanced Workflows
Best Practices Sharing and Collaboration
Budget and Business Planning
Helpdesk, Systems Administration, and Monitoring - so you and your staff can be healthcare providers not IT people
Remote and Onsite Helpdesk Support
Patch Management/System Monitoring
Cloud Solutions - to facilitate a cloud migration which fits your practice perfectly
File Storage, Collaboration and Virtual Servers
Data Visualization and Analytics
What you can expect from us.
We will take great care of your business -We will do all we can to make your team as happy with the computer and network environment as we can. We take our client relationships seriously and become personally invested in the success of each of our clients.
We know security and HIPAA – We were secure before it was cool and have been providing HIPAA risk assessments and risk mitigation since our inception. We have learned what works (and what does not) in terms of equipment and support.
We specialize in small business – For over 10 years we have focused on supporting small business. We are intimately involved in this community and up to date on changes effecting our clients. We support a large number of business and will put our knowledge to work for you.
We believe happy employees = great work = happy clients, so we do everything we can to keep our team happy. We provide great benefits, a fun work environment, and every Friday we provide a free lunch to our staff, clients or friends who stop by, and when one of our folks does something heroic, excellent, or just plain cool they are awarded the Giant Chicken of Support.
Sound good? The next step is up to you. Let's meet and see if we are a great fit for your office.