Want great IT support for your office? Take the next step.
We believe the best way to pick an IT partner is to visit them. Go ahead, kick our tires. We think you will like what you see.
Manged IT Solutions.
Since 2001 LightPoint has provided IT services for businesses located in Oregon, Washington, and Northern California. We combine exceptional client service with outstanding technical ability.
For a fixed monthly fee, we provide competent, courteous, and proactive computer and network support. When calling LightPoint’s help desk you can expect a LightPoint employee, who has visited your office, to answer with the greeting of “Thank you for calling LightPoint. How can I help you?”
Our support program includes:
Helpdesk— Professional and courteous remote and on-site support
Server—Proactive server and network support
Security—Security guidance and HIPAA risk assessments
Adviser—CIO, IT strategy, budgeting, and planning
Project—Expert resources to do tough stuff
What you can expect from us.
We will take great care of your business -We will do all we can to make your team as happy with the computer and network environment as we can. We take our client relationships seriously and become personally invested in the success of each of our clients.
We know security and HIPAA – We were secure before it was cool and have been providing HIPAA risk assessments and risk mitigation since our inception. We have learned what works (and what does not) in terms of equipment and support.
We specialize in healthcare – For over 15 years we have focused on supporting ambulatory practices. We are intimately involved in this community and up to date on changes effecting our clients. We support a large number of practices and will put our knowledge to work for you.
We believe happy employees = great work = happy clients, so we do everything we can to keep our team happy. We provide great benefits, a fun work environment, and every Friday we provide a free lunch to our staff, clients or friends who stop by, and when one of our folks does something heroic, excellent, or just plain cool they are awarded the Giant Chicken of Support.
What We Value.
Our clients - they are at the center of everything we do.
- Hard work - we tackle the big problems.
- Having fun - work shouldn’t suck.
- Smarts - we are inquisitive, clever, and questioning.
- People - our staff, their families, our clients, and our community.
- Excellence - we strive for excellence in everything we do.
- Grit - we don’t give up and we support one another
Sound good? The next step is up to you. Let's meet and see if we are a great fit for your office.