Healthcare Technology Services,

Cloud, & Rubber Chickens

LightPoint is Portland's Datacenter and Oregon's IT Department

 
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Great people serving great clients since 2001

LightPoint is a healthcare IT services company. We provide physician centered technology solutions and IT managed services for medical offices.   

 

In June 2019, our clients were

99.4% Extremely satisfied with our service. Not perfect but we are working on it. 

Portland's Datacenter  

Oregon's IT Department

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Friends and Partners

Our partnership with LightPoint has been a strength for our program’s success. LightPoint’s leadership & teams care about our success. We partner with them to deploy Epic successfully to our partnered clinics and lean on them to collaborate with us on challenges that arise after go live when we need an unbiased troubleshooting team to work with other IT vendors and our internal teams. LightPoint is there when we need them and a trusted source of information for our program and our partners we serve.
— Lisa Johnson / Legacy Health
Our experience with LightPoint has been extraordinary and upbeat throughout our tenure with them. They maintain ALL of our computers and auxiliary equipment and they also support the ever changing landscape we face with our medical data supplier, which is a tremendous task. They assist us in the purchase and installation of all of our equipment. If a problem arises they are already working on it within seconds.

Working with LightPoint is like having the best possible IT team working in-house. They are our partners, our friends, and our IT guidance counselors & gurus. We love LightPoint, not just the service, the people too!
— Joy Andersen / Asher Community Health Center
We have used Lightpoint for many years after outgrowing other IT service providers. Lightpoint has grown with us and assisted us in business decisions in order to make IT solutions work for our company. Response time is great, items are fixed quickly and when necessary we are alerted about possible risks and failures of our hardware. We highly recommend Lightpoint.
— Glenn Odell / Spectrum Information Services NW Inc.
 

About LightPoint

LightPoint was founded with a mission to provide exceptional IT support for healthcare providers.  Since 2001 we have delivered proactive technology services for medical offices, datacenter services for companies seeking collocation, hosting, or cloud solutions, and consulting services for healthcare systems extending Epic to affiliated practices.   

WHAT WE VALUE 

  • Our clients - they are at the center of everything we do.  

  • Hard work - we tackle the big problems.

  • Having fun - work shouldn’t suck.

  • Smarts - we are inquisitive, clever, and questioning.

  • People - our staff, their families, our clients, and our community.

  • Excellence - we strive for excellence in everything we do.

  • Grit - we don’t give up and we support one another.

WHAT WE EXPECT

  • That we give our best every day no matter what the task.

  • Every interaction with clients, partners, and co-workers is fantastic.

  • That clients, partners, and co-workers are treated courteously and with respect.

WHAT GETS US OUT OF BED

The belief that we can take better care of our clients than anyone else.


Solutions

 

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Technology Solutions for Medical Practices.

Let’s face it, taking care of patients presents a lot of unique challenges.  More than any other type of business, technology in a medical practice needs to be unobtrusive while being robust enough to ensure that a line of sick patients does not form at registration.  Recognizing the needs of your practice, LightPoint has developed a set of managed healthcare IT solutions to help you thrive. 

LightPoint’s managed service includes:

Managed Security Solutions - to protect your data, patients, and practice

  • Managed Encryption

  • Managed Antivirus

  • HIPAA Risk Assessment/Mitigation

  • Data Management and Retention

  • Dark Web Monitoring

CIO Advice & Guidance- so you can use technology to improve patient experience, streamline workflows, and increase profitability

  • Business Process and Technology Enhanced Workflows

  • Best Practices Sharing and Collaboration

  • Budget and Business Planning

Helpdesk, Systems Administration, and Monitoring - bread and butter IT services so you and your staff can be healthcare providers not IT folks

  • Remote and Onsite Helpdesk Support

  • Server/Network Administration

  • Patch Management/System Monitoring

  • IT Projects

Cloud Solutions - to facilitate a cloud strategy which fits your practice perfectly  

  • Microsoft Office 365

  • Backup/DR/BC

  • Microsoft Azure File Storage, Collaboration and Virtual Servers

  • Data Visualization and Analytics

What you can expect from us

 

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#1. We will take great care of your practice -We will do all we can to make your team as happy with the computer and network environment as we can. We take our client relationships seriously and become personally invested in the success of each of our clients.

#2. We know security and HIPAA – We have been providing security solutions and HIPAA risk assessments since our inception. We have learned what works (and what does not) to protect your practice.

#3. We specialize in ambulatory medicine – We focus on supporting ambulatory practices. We are intimately involved in this community and up to date on changes effecting our clients.  We support a large number of practices and will put our knowledge to work for you.

#4. We believe happy employees = great work = happy clients, so we do everything we can to keep our team happy.  We provide great benefits, a fun work environment, and a free lunch to our staff, clients or friends who stop by. When one of our folks does something heroic, excellent, or just plain cool they are awarded the Giant Chicken of Support.