Oregon's IT Department
Friends and Partners
LightPoint was founded with a mission to provide exceptional IT support for healthcare providers. Since 2001 we have delivered proactive technology services for medical offices, datacenter services for companies seeking collocation, hosting, or cloud solutions, and consulting services for healthcare systems extending Epic to affiliated practices.
WHAT WE VALUE
Our clients - they are at the center of everything we do.
Hard work - we tackle the big problems.
Having fun - work shouldn’t suck.
Smarts - we are inquisitive, clever, and questioning.
People - our staff, their families, our clients, and our community.
Excellence - we strive for excellence in everything we do.
Grit - we don’t give up and we support one another.
WHAT WE EXPECT
That we give our best every day no matter what the task.
Every interaction with clients, partners, and co-workers is fantastic.
That clients, partners, and co-workers are treated courteously and with respect.
WHAT GETS US OUT OF BED
The belief that we can take better care of our clients than anyone else.
Technology Solutions for Medical Practices.
Let’s face it, taking care of patients presents a lot of unique challenges. More than any other type of business, technology in a medical practice needs to be unobtrusive while being robust enough to ensure that a line of sick patients does not form at registration. Recognizing the needs of your practice, LightPoint has developed a set of managed healthcare IT solutions to help you thrive.
LightPoint’s managed service includes:
Managed Security Solutions - to protect your data, patients, and practice
HIPAA Risk Assessment/Mitigation
Data Management and Retention
Dark Web Monitoring
CIO Advice & Guidance- so you can use technology to improve patient experience, streamline workflows, and increase profitability
Business Process and Technology Enhanced Workflows
Best Practices Sharing and Collaboration
Budget and Business Planning
Helpdesk, Systems Administration, and Monitoring - bread and butter IT services so you and your staff can be healthcare providers not IT folks
Remote and Onsite Helpdesk Support
Patch Management/System Monitoring
Cloud Solutions - to facilitate a cloud strategy which fits your practice perfectly
Microsoft Office 365
Microsoft Azure File Storage, Collaboration and Virtual Servers
Data Visualization and Analytics
What you can expect from us
#1. We will take great care of your practice -We will do all we can to make your team as happy with the computer and network environment as we can. We take our client relationships seriously and become personally invested in the success of each of our clients.
#2. We know security and HIPAA – We have been providing security solutions and HIPAA risk assessments since our inception. We have learned what works (and what does not) to protect your practice.
#3. We specialize in ambulatory medicine – We focus on supporting ambulatory practices. We are intimately involved in this community and up to date on changes effecting our clients. We support a large number of practices and will put our knowledge to work for you.
#4. We believe happy employees = great work = happy clients, so we do everything we can to keep our team happy. We provide great benefits, a fun work environment, and a free lunch to our staff, clients or friends who stop by. When one of our folks does something heroic, excellent, or just plain cool they are awarded the Giant Chicken of Support.