Join Our Team

At LightPoint

  1. We put our clients at the center of everything

  2. We work hard, tackle the big problems first, and have fun while we are doing it

  3. We are inquisitive, smart, clever, and questioning

  4. We care about our coworkers, their families, our clients, and our community

  5. We are excellent at what we do and always trying to be better

  6. We are gritty, we don’t give up, and we support one another in times of need

As if a fun and supportive work environment were not enough LightPoint provides:

  • Competitive Compensation

  • Profit Sharing

  • Comprehensive Healthcare

  • A dynamic team based environment

  • An opportunity to learn and grow

  • A free lunch every Friday


Helpdesk engineer - Portland, Oregon

LightPoint is looking for a helpdesk engineer to join our team. Qualifications are pretty straight forward. You have to have the skills and desire to be the best helpdesk person on the planet focused on external clients. That's it. Nothing else. 

To apply for this position, email your resume and a one paragraph narrative describing your approach to client service in the context of a IT support interaction to careers@lightpointnw.com.

Compensation- Salary to $50,000 per year + great monthly bonus plan.


Client Manager - Portland, Oregon

Client Managers at LightPoint serve as the senior relationship, technical, and project management superhero responsible for ensuring that LightPoint delivers a world class, absolutely fantastic experience for our clients.  Client Managers are paired with multiple clients of varying sizes and manage those client’s ongoing relationship with LightPoint.

To be successful in this role you will need great people skills, solid business and technical chops, keen attention to detail, and the ability to motivate teammates to exceed client expectations.  Professional experience IT experience or technical account management in a healthcare or professional services setting are preferred. This is a great and challenging role for a technical account manager looking for the next step in their career.

Key activities includes assisting with post sales calls, directing on-boarding, completing initial and quarterly business reviews, maintaining an excellent relationship with the client, identifying and scoping necessary projects, conducting security reviews, and providing technical direction and support to client leadership.

  • Client managers partner with LightPoint sales to provide technical guidance during the sales process

  • Provide consultation for LightPoint clients regarding IT strategy and the alignment of IT resources with business goals

  • Conceptualize and write statements of work for IT projects

  • Facilitate meetings and strategic planning sessions with clients

  • Conduct security reviews

  • Communicate and help resolve issues with desktop support, field engineering, and server/network support teams

  • Work with team leaders to coordinate resource allocation and scheduling of larger projects at assigned clients

  • Function as the last point of escalation for client issues that are not easily resolved or require large changes.

Minimum Requirements:

  • Bachelor's in Computer Science, Engineering, Business or other related degree

  • 5+ years of IT experience in the healthcare or SMB market

  • Demonstrated ability to understand business strategy and how IT and facilitate that strategy

  • Excellent written and verbal communication skills

  • Excellent problem-solving skills

This position is currently located in our downtown Portland office, walking distance to food carts, public transportation, and all the other great amenities which go with working in Portland.

To apply for this position, email your resume and a one paragraph narrative describing the proper use of a wrench to careers@lightpointnw.com.

Compensation- Salary to $100,000 per year + great monthly bonus plan.